Terms and Conditions

Acceptance of Terms

Using the website means you accept these Terms as posted. Salt Lake City Damage Restoration Pros may update them anytime. Check this page for changes. Continuing to use the site after updates means you agree to the revised Terms.

These rules apply to all visitors and clients in Salt Lake City, Utah. If you disagree, please stop using the website. We aim to keep terms clear and fair for everyone.

Services

Salt Lake City Damage Restoration Pros offers water, fire, mold, and biohazard restoration. We assess damage on site and may use third party vendors for specialized tasks. Service availability depends on project size and location in Salt Lake City, Utah.

Not all services are offered everywhere. We work hard to meet your needs but cannot guarantee specific outcomes due to varying conditions.

Quotes, Billing, and Payment

We provide estimates based on initial checks, but final invoices may differ due to unexpected issues. Change orders adjust costs if needed. Deposits may be required.

We accept major cards and checks. Late payments may incur fees after 30 days. Disputes must be raised within 15 days of billing. Contact us at our address to resolve issues fairly in Salt Lake City, Utah.

Insurance and Claims Assistance

We supply photos and reports to help with insurance claims. We work with you to document damage clearly. Insurers make their own approval and payment choices, which we cannot control.

Salt Lake City Damage Restoration Pros does not guarantee claim outcomes. Check your policy and talk to your insurer for details. We aim to make the process smoother.

Scheduling, Access, and Site Conditions

We set access windows for crews to work. You must provide utilities and permissions. Hazardous conditions, pets, or minors may pause work for safety. Jobs may stop if unsafe issues arise. Clear access helps us finish faster in Salt Lake City, Utah. Let us know about site challenges before we start to avoid delays.

Health and Safety

Our team follows IICRC standards, using PPE, containment, negative air, and EPA-registered disinfectants. We comply with Salt Lake City, Utah safety rules.

Training ensures safe handling of water, mold, or biohazards. We check sites for risks before and during work. Your safety and ours guide every step we take on the job.

Customer Responsibilities

Remove valuables when asked and report preexisting damage, like old leaks. Follow our safety and drying instructions, like keeping vents open.

Disclose hazards, such as mold or chemicals, early. Your actions help us work safely and effectively in Salt Lake City, Utah. Cooperation keeps projects on track and protects your property.

Warranties and Disclaimers

We offer a one-year warranty on workmanship, covering proper repairs. Exclusions include preexisting damage, normal wear, hidden issues, natural disasters, or third-party failures.

No other warranties apply. We fix covered issues promptly in Salt Lake City, Utah, but cannot cover unrelated problems. Ask us for details before work starts.

Limitation of Liability

Our liability is limited to the amount you paid for the specific service. We are not responsible for indirect damages, like lost income, to the extent allowed by law.

This protects both sides fairly in Salt Lake City, Utah. We aim to deliver quality but cannot cover every possible outcome.

Cancellations and Rescheduling

Cancel or reschedule in writing at least 48 hours before work starts. Fees may apply for late changes. Emergency jobs may have different rules due to urgency.

Contact us at our address in Salt Lake City, Utah to adjust plans. We work to accommodate your needs fairly.

Intellectual Property

Website text, images, and logos belong to Salt Lake City Damage Restoration Pros or our licensors. You may not copy or use them without written permission.

This protects our brand and content. Contact us at our address in Salt Lake City, Utah for approval to use materials.

Privacy and Data

Our Privacy Policy, posted on this site, explains how we handle your data. Job photos and reports help with documentation and insurer reviews.

We keep records secure and only share as needed for services in Salt Lake City, Utah. Check the policy for full details.

Third Party Links and Tools

Any external resources mentioned are for convenience. You use them at your own risk. Salt Lake City Damage Restoration Pros is not responsible for third-party content or tools.

We pick reliable partners but cannot control their actions. Be cautious when accessing outside resources.

Changes to These Terms

Salt Lake City Damage Restoration Pros may update these Terms anytime. New versions will be posted here. Using the website after changes means you accept them.

Check this page regularly to stay informed about rules for our services in Salt Lake City, Utah.

Governing Law and Dispute Resolution

These Terms follow Salt Lake City, Utah laws. Any disputes must start with 30 days of good-faith talks. If unresolved, cases go to courts in Salt Lake City, Utah.

This keeps things fair and local for everyone involved.

Contact

For questions or requests, write to 2212 S W Temple St Unit 50, South Salt Lake, UT 84115, United States. We respond promptly to address your concerns about our services or terms.

Severability and Entire Agreement

If one part of these Terms is invalid, the rest still apply. These Terms are the full agreement about the website and services, replacing any prior talks. This ensures clarity for all users in Salt Lake City, Utah.

Force Majeure

Salt Lake City Damage Restoration Pros is not liable for delays or failures due to events beyond our control, like storms or supply shortages. We’ll work to resume services quickly in Salt Lake City, Utah when possible.