Privacy Policy For Our Water Restoration Company
Who We Are
Salt Lake City Damage Restoration Pros offers restoration services in Salt Lake City, Utah, fixing water, fire, and mold damage. This policy explains how we collect, use, and protect information you share on our website.
We value your trust and work to keep your data safe while delivering quality service. Our team, based at 2212 S W Temple St Unit 50, South Salt Lake, UT 84115, United States, follows strict standards to ensure your information supports your restoration needs and stays secure.
Information We Collect
We gather details you provide, like names and addresses, when you request services. Job details, such as property photos or damage notes, help us plan work. Device data, like browser type, and usage patterns improve our site.
Cookies track visits for better function. We may receive information from insurers or partners to coordinate jobs. This helps us serve you better and keep things running smoothly.
How We Use Information
Your data helps us deliver services, schedule crews, create estimates, and process billing. We use it for insurance paperwork, safety checks, and quality control. Customer support relies on your details for clear communication.
We analyze site usage to improve features and prevent fraud. Legal requirements, like tax records, may also guide our data use. All this ensures reliable restoration for your home or business.
Cookies and Similar Technologies
Cookies are small files that help our website work better. They save your preferences and track site use. Session cookies last only during your visit; persistent ones stay longer.
You can limit or clear cookies in your browser settings, but some features, like forms, may not work as well. Check your browser’s help section to manage these settings easily.
Sharing and Disclosure
We share data with subcontractors to complete jobs, like cleaning or repairs. With your permission, we send details to insurers for claims. Payment processors get billing info. We share data to meet safety or legal rules, like inspections.
We never sell your information. Our partners in Salt Lake City, UT follow strict rules to keep your data safe during projects.
Data Retention
We keep records for operations, safety, taxes, and legal needs. Job details, like photos, may stay for a few years to ensure quality. Tax records last longer, as required. Retention varies by document type and local rules.
We securely delete data when it’s no longer needed, keeping only what’s necessary for clear and safe service in Salt Lake City, UT.
Your Choices and Rights
You can ask to see or update your information. Request deletion of certain data, where allowed, or limit its use. Manage cookies through your browser. Send written requests to 2212 S W Temple St Unit 50, South Salt Lake, UT 84115, United States. We respond promptly to help you control your information while ensuring we meet legal and service needs.
Security
We limit access to your data to trained staff only. Our team learns safe handling practices. We use technical tools, like secure servers, and physical locks to protect records. No system is fully secure, but we take reasonable steps to guard your information during storage and sharing for restoration work in Salt Lake City, UT.
Children’s Privacy
Our services and website are not meant for kids under 13. We design accounts for adults or authorized users, like property owners.
If we find data from children, we delete it quickly. Parents or guardians should contact us with concerns via mail to ensure we keep our platform safe for the right users.
Data Transfers
We may use vendors outside Salt Lake City, UT to process data, like billing or site analytics. We choose partners with strong security practices to protect your information during transfers.
Our contracts require them to follow strict rules, ensuring your data stays safe no matter where it’s handled for our restoration services.
Changes to This Policy
Salt Lake City Damage Restoration Pros may update this policy to reflect new practices or laws. The latest version will always be posted here.
Using our website after changes means you accept them. Check this page regularly to stay informed about how we handle your information for restoration work.
Contact Us
For privacy questions or requests, write to us at 2212 S W Temple St Unit 50, South Salt Lake, UT 84115, United States. We’ll respond quickly to address your concerns about data and services.
Definitions
Personal information: Details like your name or address that identify you.
Processing: Any action we take with data, like storing or sharing.
Service providers: Partners helping with jobs, like subcontractors or insurers.
Cookies: Small files tracking site use for better function and experience.